Designed to provide years of unrivaled protection and worry-free usage, Chrome Cases have been built to rigorous standards of quality and are fully guaranteed against all defects in materials and workmanship for the life of the case.

If you're not satisfied with your purchase, for any reason, return the unused item in its original condition (within a reasonable amount of time), for a full refund, less shipping costs. We will refund shipping costs if the return is the result of our error.

We will also exchange any item at no additional charge other than the difference in price between the two items and the associated freight charges to send the replacement item back to you

1-Obtain a Return Form...To obtain an online printable form go to www.chromebags.com/return_form.html You can also contact us and we can Fax or email one to you. Of course if you don't have access to a printer or the internet you can also return the item using your own handwritten instructions.

2-Complete the Return Form...Tell us why you're returning the item and if you want to exchange, refund, or repair the item. You can fill out the form while online and print it directly from your browser. We recommend printing a second copy to keep for your records.

3-Obtain a Return Shipping Label... To obtain an online printable shipping label go to www.chromebags.com/shippinglabel.html. Fill in your return address while online and print the label directly from your browser. You can just fold the entire printed page in half and tape it to the box. If you prefer, you can also use your own shipping label or the label provided by the freight company you are using.

4-Ship Your Return...The U.S. Post Office is generally the cheapest and most convenient. If you prefer, you can use another shipping method such as UPS or Fedex. Be sure to include the completed Return Form or other instructions in the box.

We recomend that you track your returns so that you may confirm that we have received it. The U.S. Post Office offers delivery confirmation. Also, you may consider insuring your return. Just take your package to a U.S. Post Office service window and they can add these options for you. If you elect to use another carrier to ship your return, we recommend you use a carrier such as UPS or FedEx that provides tracking information.

Ship returned items to:

Chrome Returns
1086 Folsom Street
San Francisco, CA 94103
415-503-1221

5-Check Your Email...If you included an email address with your return form, we will send you an email to notify you that your return has been processed and the proper account credited. Your refund or exchange should be processed within a couple of days after we have received your package.