General
Shipping Information
The
following information applies to in-stock items only. Occasionally
items shown as being in-stock on the website may not actually be
available. In the event an out of stock item is ordered we will
attempt to make contact to let you know when the order is expected
to ship. If you need to receive your order by a specific date (leaving
town etc.) please indicate this in the comments section of your
order form. Orders for in-stock items, shipping by UPS, will ship
the same day for orders received before 2:00PM Pacific Time M-F.
Orders shipping by Fedex will be shipped the same day for orders
received before 3:00PM Pacific Time. Orders received after the deadlines
may ship the same day, but are not guaranteed. You can contact
us to see if we can expedite a late order. Ground freight generally
takes 3-7 days for delivery from the time the orders is shipped.
Fedex Saver takes 2-3 days for delivery. When placing order to be
delivered within the U.S. mainland you will be able to choose from
several delivery methods via UPS and Fedex. Orders to Hawaii or
Alaska can only be delivered by 2nd Day Air. When placing an international
order you will be able to select delivery by U.S. Air Mail or UPS.
Air Mail is the least expensive option although it may take 1-2
weeks for delivery and is very difficult to track.
To
determine the exact shipping charges for your order, add the item
or items you wish to purchase to your shopping cart. You will
then be prompted to enter your country, postal code, and preferred
method of shipment. At this point the total cost of your order
including shipping charges will be displayed. You can then choose
to add or delete items from your shopping cart and the freight
charges will be updated automatically.
International
Orders
We
welcome international orders from almost any location on earth,
however we do not ship to some countries due to widespread credit
card fraud. International orders will be shipped only after we
have verified the credit information with the issuing bank. The
verification process may take up to two business days to complete.
To avoid delays we suggest shipping the item to the billing address
of the card, if possible. This will help us ensure that the person
making the purchase is the owner of the card. When filling out
your order form there is an area for comments you can use to supply
any information that will help us verify your credit information
and speed up your order.
There
may be duties and taxes added to your package by the destination
country. You will be responsible for these upon delivery and are
not included in your order total.

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